OverviewHow it worksPricing

Founding customers: 15% off your first 12 months. We sign your NDA before you connect any data. Claim it, see the pricing or start free.

ExeechainExeechain

Detect

  • Churn prediction0-100 daily, with the drivers
  • Customer health scoreThe three reasons, quoted
  • Revenue forecastNext quarter, defensible

Act

  • Retention playbooksDrafted per customer
  • Workflow automationWorkflows you compose
  • CopilotAsk about any account

Prove

  • QBR automationEight hours to thirty seconds
  • Revenue leak benchmarkSize the leak from your MRR, free
  • Retention intelligenceThe whole loop

Alternatives

  • vs Gainsight
  • vs ChurnZero
  • vs Vitally
  • vs Planhat
  • vs Totango

What they cost

  • Gainsight pricingEvery reported figure, sourced
  • ChurnZero pricingListed vs actually paid
  • Buyer's guideHow to choose

Connect

  • Stripe
  • HubSpot
  • Intercom
  • Zendesk
  • Mixpanel
  • Slack

Bring your own

  • API & CSVREST, webhooks, import
Pricing

Read

  • Documentation
  • Blog
  • Getting started

Look around

  • Live demoA seeded workspace
  • Churn calculatorLogo and revenue churn, annualised
  • NRR calculatorNet and gross retention
  • SecurityWhat we have, and don't
Sign inStart free
Free forever, on a full sample book

Find the revenue you never decided to lose.

Every payment that failed, every card expiring before a renewal, every renewal slipping, with the customer, the amount and the date attached. See the whole thing working on a full sample book, free.

Open the whole product, freeOr size your own leak first

No card · No expiry · Your own customers start on a paid plan

Everything below runs on a sample book. Your own numbers replace it the moment you connect Stripe on a paid plan.

Free plan

Risk, evidence, prepared action

Sample · a full workspace on our book, nothing to connect

Sample accounts above the risk line

$17,400/mo

Current MRR across three sample accounts in medium or high risk bands. The evidence below is drawn from the sample book's own product-activity history. This is exposure, not a forecast that all three will churn.

Work first

Highest revenue first within each risk band.

3 accounts

What needs attention

Current MRR for this account

$8,400/mo

High risk · 82/100

Sample ranking score, not a probability

Northgate Labs · Usage down for 21 days

Start here. It is the largest account in the sample high-risk band, with three behavior changes showing in its product-activity history.

From the founder

I've watched too many SaaS teams lose customers they could have saved, not because the signals weren't there, but because the tools that read them cost $30K and six months. Exeechain is the platform I wished existed when I was running CS. It's priced for teams that are still building, not just teams that already won.

If you would rather just ask me: book a 20-minute leak review. We look at your billing together, I tell you what I see, and you keep the answer whether or not you ever buy anything.

LM

Lachu Man Basnet

Founder, Exeechain

AC

Northgate Labs

Pro plan · $8,400 MRR

Renews in 12 days

82High risk

Why

  • Login frequency down 62% in 21 days
  • NPS dropped 9 → 6 in the last survey
  • Champion Sarah K. changed roles

Save drafted · sample

Making sure Northgate is getting full value

“Wanted to check in before your renewal…”

Approve & sendVeto
Halcyon Digital · saved, verified+$5,100 against billing

Exeechain

Then go get it back.

Saves are drafted for your approval. Only verified dollars count.

Watch it work ›See pricing ›
Free to see it workOpen the whole product, free

First scores in 15 minutes · Cancel any time · Score and outcome shown are Sample data.

Workflows

Workflows that run themselves.
And prove they worked.

Build your own from simple blocks. Here is one, running.

Live workflow

Payment-failure rescue

Run Northgate LabsActive
yesnot yet

Payment failed

Signal starts the workflow

Rescue email

Drafted · held for approval

Wait 3 days

Durable · quiet hours

Recovered?

Checks live billing

Goal met

31

Journey completes itself. No drips after the win.

Human takes over

7

A task with the workflow's full context.

09:14Payment fails at Stripe. Northgate Labs enters the workflow.

09:14Rescue email drafted from Northgate's own data. Held for your approval.

09:21You approve. Sent.

09:21Journey parks for 3 days. Overnight? It waits for morning.

Day 3The branch asks billing, live: payment recovered.

Day 3Goal met. Journey completes. Save verified against billing.

Sample run

Triggerspayment failednew customerrenewal within 90drisk crosses 70NPS detractorchampion departs
Actionsemail (approval-gated)taskSlack alertscore refreshLogicwaitbranchA/B splitgoal exit

Goal

Risk below 40

Journey complete

Northgate Labs, day 6 of 14

Journeys end when they succeed
Stops the moment the goal is met.

Branch

A 50%
B 50%
NLHDCSMF

Pinned to arm A

Split tests without a lab coat
A/B test any step with one branch.

Quiet hours

22:00 to 07:00

Drafted 03:12, held

Sends at 08:00 your time

Never emails a customer at 3am
Automatic sends wait for morning.

Step 2, rescue email

56

entered

41

through

31

converted

Every step shows its numbers
See where journeys drop off.

Explore workflow automation

01 · Detect
02 · Decide
03 · Act

How Exeechain works: detect, decide, act

See it coming.

Every customer scored daily. Three reasons in plain English.

Ask anything.

Copilot answers in two seconds, grounded in real data.

Save them, automatically.

Playbooks trigger on real signals. You approve, it sends.

Northgate Labs · Pro · $8,400 MRR · Sample
/ 100
  • Login frequency down 62% (21d)
  • NPS 9 → 6 last survey
  • Champion changed roles on LinkedIn
Who's my riskiest renewal next quarter?
Copilot · Sample
Three customers I'd watch closely:
  • 1.Northgate Labs$8.4k · May 18 · login -62%
  • 2.Halcyon Digital$5.1k · Jun 3 · champion left
  • 3.Cobalt Software$3.9k · May 27 · NPS 9 → 6
Trigger · Champion changed role
1
Slack alert · #cs-team
+0s
2
Save email drafted by AI
+1m
3
Find next champion · AE task
+24h
Customer retained · 71% · Sample
%

Retention agent · draft ready

Wanted to check in before your renewal

“Hi Nora, I noticed your team's usage dipped this month and your renewal is coming up. I'd love to make sure you're getting everything you should…”

Grounded in: logins · NPS · renewal date · support tone

Approve & sendVetoEdit
Sent 09:31after your approval

Retention Agent

It acts. You approve.

Every save drafted from the account's own data. You approve or veto.

Reply received · sample

“We will pay on Friday, please stop the reminders.”

Northgate Labs, 09:14, answering the day-7 payment reminder

3 sends held. Nothing goes out until you decide.

Take overRelease
Paused 09:14one item in Review

When they write back

The machine stops talking.

A reply pauses everything for that account until someone takes over.

Recoverable now

$8,400

Failed payments, past due

At risk

$31,200

Renewals unconfirmed

Recovered

$12,000

Verified against billing

Revenue Leaks

Money, already on the table.

Every dollar tied to an account. Sample figures.

Try the leak scan ›
Churned · Mar 2›Win-back approved · Apr 11›Back · +$1,900/mo

Verified reactivation revenue, a separate line from saves. Example.

Win-back

Churned isn't gone.

Win back lost accounts. Count only what returns.

And there's more

Everything else,
in the same workspace.

QBR Generator

A quarter's deck, in about a minute.

Q1 2026 · ACME CORPStrong adoption,watch renewal.MRR$8,400ADOPTION82%Generated · 30s

Revenue Forecast

A 90-day number you can defend.

FORECAST · NEXT QUARTER$1.42M+12.4% vs last quarterQ1Q2Q3Q4Forecast assumes 2 at-risk saves

AI Save Plans

A rescue brief for every account worth saving.

SAVE PLANNorthgate Labs$8,400 MRR · 82/100 riskChampion moved teamsUsage down 62%Renewal due in 19 days1Executive briefWhat changed, why it matters, and the exact revenue at stake.2Rescue motionThree approved actions: customer email, Slack owner, champion replacement.3Recovery proof7-day and 14-day checkpoints tied back to health score movement.Ready for approval

How we score

Six signals.
One score.

Read from the tools you already use. Top three, every morning.

Now lighting · 01
Logins
freq · breadth
Now lighting · 02
Billing
Stripe events
Now lighting · 03
Support
tone · volume
Now lighting · 04
NPS
drift · text
Now lighting · 05
Champion
role moves
Now lighting · 06
Competitors
watchlist
Loginsfreq · breadthLoginsfreq · breadthBillingStripe eventsBillingStripe eventsSupporttone · volumeSupporttone · volumeNPSdrift · textNPSdrift · textChampionrole movesChampionrole movesCompetitorswatchlistCompetitorswatchlistSCORE-

Plays nice with your stack

Native integrations.
First scores in 15 minutes, not weeks.

MixpanelCSV ImportREST APIUsage WebhookTracking SnippetEmail DomainStripeSalesforceSlackHubSpotIntercomZendeskExeechain
Stripe

Stripe

Chargebee

Chargebee

Recurly

Recurly

Paddle

Paddle

Salesforce

Salesforce

HubSpot

HubSpot

Pipedrive

Pipedrive

Close

Close

Mixpanel

Mixpanel

PostHog

PostHog

Amplitude

Amplitude

Intercom

Intercom

Zendesk

Zendesk

Help Scout

Help Scout

Front

Front

Freshdesk

Freshdesk

Slack

Slack

CI

CSV Import

RA

REST API

UW

Usage Webhook

TS

Tracking Snippet

ED

Email Domain

CSV import + REST webhooks cover anything not on this list. Trademarks belong to their respective owners.

First scores in 15 minutes|Bring your data, take it with you|Cancel any time|AES-256 encrypted, GDPR DPA

Numbers you can defend

We never book a dollar
we can't prove.

Only revenue verified against billing.

What most tools report

$420,000

“Influenced” revenue. Unverifiable.

What Exeechain reports

$60,000verified

Traced to a billing record. Reversed if they leave.

Sample.

Pricing

Start free.
Pay when you act.

Free

$0/ mo

Every feature, on a sample book.

Shield

$299/ mo

Up to 150 customers

Leak recovery, churn scoring, drafted saves, Copilot.

Most popular

Multiplier

$999/ mo

Up to 500 customers

Plus QBRs, expansion and unlimited save plans.

Command

$2,999/ mo

Up to 2,000 customers

Plus real-time scoring and Salesforce sync.

Compare all plans ›

Frequently asked

The real questions.

Do I have to pay to see anything?

No. A free account runs every feature on a full sample book, with no card and no expiry. A paid plan (from $299/mo) points it at your own customers.

What is Exeechain?

A customer success platform that finds revenue you are losing without deciding to: failed payments, expiring cards, slipping renewals. It scores churn risk, drafts saves for your approval, and counts only revenue it can verify.

How is Exeechain different from Gainsight?

Gainsight publishes no rates; Vendr's observed median is $49,676 a year, with a reported rollout of 8 weeks claimed, 4 months to outcome. Exeechain starts at $299/mo with no implementation project.

Is my customer data secure?

Yes. Encrypted at rest and in transit, tenant isolation at the database layer, and role-based access. Your data is never used to train models. HIPAA is not supported.

Do I need a customer success team to use this?

No. It is built so one CS manager, or a founder, can cover hundreds of customers.

Still comparing

Every price we could verify,
including the ones they hide.

  • Gainsight pricingPublishes no rates at all. Vendr's observed median is $49,676/yr across 372 purchases.
  • ChurnZero pricingLists $12,000/yr. Observed contracts reach $180,100.
  • Gainsight alternativesSeven, with the reported price of each, and when Gainsight still wins.
  • ChurnZero alternativesChurnZero lists $12,000/yr; buyers pay a $44,625 median.
  • Vitally alternativesVitally lists $299/mo; the reported starting tier is $1,500 to $2,000.
  • Planhat alternativesPlanhat's observed median is $41,255/yr across 35 verified purchases.
  • Totango alternativesQuote-only since the Catalyst merger; Vendr's observed median is $66,150/yr.

See it work on a full book
before you connect anything.

Free, no card. Your own customers from $299/mo.

Open the whole product, freeOr look at the live demo

Prefer a human first? Book a 20-minute leak review with the founder.

ExeechainExeechain

Find the revenue you never decided to lose. Failed payments, cards expiring before renewal, and renewals slipping, by customer, with the dollars attached.

Product

  • Free revenue leak scan
  • Churn prediction
  • Health scores
  • Copilot
  • Playbooks
  • QBR automation
  • Forecast
  • Retention intelligence
  • Pricing

Integrations

  • Stripe
  • HubSpot
  • Intercom
  • Zendesk
  • Mixpanel
  • Slack

Free tools

  • Churn rate calculator
  • NRR calculator

Compare

  • Head-to-head
  • vs Gainsight
  • vs ChurnZero
  • vs Vitally
  • vs Planhat
  • vs Totango
  • Gainsight pricing
  • Gainsight rollout
  • ChurnZero pricing
  • Planhat pricing
  • Vitally pricing
  • Totango pricing
  • QBR software
  • CS software pricing
  • Buyer's guide

Resources

  • Live demo
  • Blog
  • Failed payment recovery
  • Involuntary churn
  • API reference

Company

  • About
  • Contact
  • Status

Legal

  • Privacy
  • Terms
  • Security
AES-256 at restTLS 1.2+DPA available
© 2026 Exeechain·Built for SaaS teams who take retention seriously.
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